BELOVED HOME DEPOT EMPLOYEE WITH CEREBRAL PALSY IS CHANGING THE WAY WE SEE CUSTOMER SERVICE

Source: Collective-Evolution / Mark Denicola

When asked to say the first words that come to mind when we hear the phrase “customer service,” I doubt that loving, friendly, committed, and hardworking are common responses. But that is what comes to mind when patrons of the Home Depot in Neptune, New Jersey are asked to describe customer service representative Kevin Woolley.

Faced with the challenge of having cerebral palsy, Kevin’s life is anything but easy, but you never get that impression from him. Kevin consistently works every minute of his Monday to Friday 8 hour job with a feeling of joy and a desire to provide help to customers in any way possible.
USA Today recently put together a video showcasing one of the most beloved customer service representatives in the United States:

Kevin’s story stands out as a true testament to the power of positivity. Rather than basking in self pity and lamenting his condition, Kevin actively chooses to not feel sorry for himself, instead working with the body he has been given.

Some may view his body as inferior, but it is still a functioning vessel for him to operate with and appreciate, and Kevin takes full advantage, pushing himself well beyond even what the average person expends in energy during a typical day.

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